State Farm® Insurance Agent Charlotte Russell

"I had an excellent experience working with Letticia Casimir-Lopez on my insurance needs. From the very beginning, she was professional, patient, and extremely knowledgeable. She took the time to clearly explain all my options, making sure I fully understood the coverage and benefits available. What stood out the most was how approachable and responsive she was—answering my questions quickly and guiding me through every step of the process without any pressure. Letticia went above and beyond to make sure I got the right plan that fit both my needs and budget. Her dedication and genuine care made the entire experience stress-free and smooth. I truly appreciate her help and would highly recommend her to anyone looking for reliable insurance support."

"Lovely customer service"

"Charlotte and her agency’s are amazing! If you are looking for top tier customer service then say no more and stop your search! You’ve stumbled onto the right agency who thrives on taking care of their customers and making them feel so welcome!"

"I was happy for the service i got from Latticie. Thank you."

"This is a great insurance company. They really care about customers and have excellent rates."

"Monica was a gem to work with. She was very personable and friendly and made the phone call and process very simple. She was thoughtful and truly showed she cared for me and my family!!"

"Didn't feel rushed. Helped me with insurance options. Statefarm is there for you. Edit: this place sucks"

"I had a car accident in June, my car was totaled and I had the payment to get a new car in a week, Charlotte Russell's office has provided me with excellent service, I'm a fan for life 😊"

"I had a very productive review of my policies and insurance and felt very comfortable with the decisions reached with regards to updating my policies."

"Letticia Casimir- Lopez was very helpful and understanding. I will refer Letticia Casimir- Lopez to my friends and family"

"Prompt attention very much appreciated! Phenomenal follow through!"

"I worked with Letticia, and she was incredibly helpful in helping me figure out my car insurance for the first time!"

"Excellent customer service!"

"Charlotte Russell's State Farm Agency is fantastic. The team at Charlotte's office, especially Dana, are always helpful, caring, and responsive."

"Everyone is super friendly and knowledgeable. They actually take their time with you and truly care about your needs ."

"Excellent service by Rayn!"

"This agency has be covering all my insurance needs for many years. Very helpful and have always been there when I needed them."

"I had great experience talking with Letticia. She was knowledgeable and friendly."

"" This office, these people over here everybody " Ryan at State Farm gave me the most superb, outstanding pleasant customer service care that I have actually ever received from any insurance company to date. He continued to pleasantly surprise me with other features that I would be getting purchasing insurance through State farm. Ryan helped me restore my faith in the insurance company business and in customer service as well. I'm glad I got you today Ryan, thank you again. Hats off to you State Farm for having Ryan be a part of your company and hopefully others just like him."

"Great service fast and Ryan made it easy"

"Experienced was very professional warm, and friendly. 😻🤗"

"Ryan is hands down the best insurance agent I’ve ever worked with. He’s professional, responsive, and truly takes the time to explain everything clearly. Whether it's finding the right coverage or answering last-minute questions, Ryan always goes above and beyond. You can tell he genuinely cares about his clients. Highly recommend him to anyone looking for reliable and personalized insurance service!"

"I had a great review of my current State Farm policies with Ryan today. He went over ways for me to save money on my current policies and answered every question I had. Thank you!"

"I appreciate the customer service they have provided. They have done a great job following up every step of the way!"

"Great experience with Ryan M! He was friendly and knowledgeable. I'm happy to be a new State Farm client."