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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tasrif talim

July 11, 2024

5  out of  5 rating by tasrif talim
"Ryan provides exceptional customer service. He was able to get us affordable rates when everyone else has skyrocketed prices . I highly recommend working with Ryan and State Farm."
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Jacqueline Jones

July 10, 2024

5  out of  5 rating by Jacqueline Jones
"Great listener and patiently answered my questions. Even the ones asked more then once. That is a skill."
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Joseph Mortimer

July 2, 2024

5  out of  5 rating by Joseph Mortimer
"This office has been helpful to me and my family for years now. Today Ryan helped me cover my motorbike and I was reminded to leave a review. This office has been a great advocate for us through a difficult situation involving a garage fire. I am grateful for this team."
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michael yi

June 28, 2024

5  out of  5 rating by michael yi
"It is not easy to find an insurance company you can trust in a short period of time, but I was lucky enough to find Shawna (State Farm )agent and get home insurance and car insurance at a good price. Thank you"
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Felecia Rodriguez

June 28, 2024

5  out of  5 rating by Felecia Rodriguez
"Thank you Ryan M. for all of your help. You definitely deserve more than five stars for all the efforts you put into getting your customers the best outcome possible."
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Moriganne

June 27, 2024

1  out of  5 rating by Moriganne
"Edit: Nevermind, they charged me way over the quote(by 50 dollars a month). Then wouldn't answer any phone calls or emails when I asked to cancel. I went in office to cancel and he had seen my email but chose to ignore it and "canceled" it while I was there and said I would see a pro rated refund soon. 20 days later, nothing. So, I call State Farm customer support and they tell me they see my cancellation but see no information about a refund. They say they'll reach out to their office. And now, I have to wait to hear back from a company that's been dodging my calls and emails. I would rather be working through an automated system that I know works than with people with sideways intentions. All they care about it getting the policy, not about my money or time. My original review: Ryan delivered amazing customer service and made dealing with insurance needs much easier for me. He helped me get a quote for better coverage than what I currently have and still managed to make it cheaper??? He was also very personable and made me feel genuinely valued as a customer. 10/10 would recommend."
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Girard Lin

June 27, 2024

1  out of  5 rating by Girard Lin
"Incompetent, avoidant, sleazy and an all around pain to deal with. Will be taking my business elsewhere to companies they claim to be superior to."
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John Watson

June 24, 2024

5  out of  5 rating by John Watson
"Customer service was extraordinary and I definitely recommend Ryan Mercado"
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Humberto Felix Jr

June 15, 2024

5  out of  5 rating by Humberto Felix Jr
"Big shout-out to Shawna! I had been stressing about my insurance rate going up and decided to give State Farm a call. Let me tell you, I'm so happy I did. Shawna was amazing and answered all my questions truthfully. Because of her, State Farm earned another satisfied customer. Highly recommend!"
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Sylvia Lopez

June 13, 2024

5  out of  5 rating by Sylvia Lopez
"Noemi was such a pleasure to work with. She made sure my needs were met before she left for vacation and helped us find the most affordable options."
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yvette zepeda

June 11, 2024

5  out of  5 rating by yvette zepeda
"Ryan Mercado was a pleasure to speak with and very knowledgeable in life insurance options.!"
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Angel Lor

June 3, 2024

5  out of  5 rating by Angel Lor
"Ryan was amazing! I felt like I was talking to a bestie more than a representative."
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arnette smith

May 29, 2024

5  out of  5 rating by arnette smith
"Thank you so much for your help with my new auto policy 😊 you rock!"
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Monica Miller

May 28, 2024

5  out of  5 rating by Monica Miller
"Their office is very helpful and on top of all of our needs. They are all great to work with."
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Zach Hall

May 28, 2024

5  out of  5 rating by Zach Hall
"Shawna was wonderful in helping me pick a policy - proactively helpful without being pushy, professional, and friendly."
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misty webb

May 20, 2024

5  out of  5 rating by misty webb
"Positively satisfied with my current quote!! Couldn't be Happier ☺. Thanks Leticia 😊."
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Joseph Angeles

May 16, 2024

5  out of  5 rating by Joseph Angeles
"Shawna is awesome, she makes my day better, very friendly and professional !!!"
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A. Leon

May 4, 2024

5  out of  5 rating by A. Leon
"Didn't feel rushed. Helped me with insurance options. Statefarm is there for you."
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Freddy Palomino

May 3, 2024

5  out of  5 rating by Freddy Palomino
"Shawna was great and made the process easy for us to get a new policy and gave a us a better rate than what we had."
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Constance Goins

May 3, 2024

5  out of  5 rating by Constance Goins
"The people in this insurance office are awesome. They have gone over and beyond to support me through my accident and to ensure that I got quality care throughout the process. I am truly pleased with the work provided by Charlotte, Dana, and David. Thank you all for your support. Constance Goins"
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Grateful

May 1, 2024

5  out of  5 rating by Grateful
"Thank you Noemi Barrera for your assistance regarding my Auto insurance quote. Excellent customer service."
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Dave Preciado

April 27, 2024

5  out of  5 rating by Dave Preciado
"On April 26, 2024, Ryan Mercado provided my wife and I excellent customer service. He provided in-depth information to questions (e.g., reasons for sky rocking auto insurance rates and how to reduce costs, best life insurance plans, umbrella insurance, home insurance) and feasible insurance options which staff in the Sacramento Office which he is assigned were unable to do. Ryan demonstrated strong communication and people skills, knowledge of the subject matter, a genuine personality and ability to research questions to ensure we received the most accurate information to make important decisions. Keep up the strong work ethic, Ryan!!"
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Jan Margaret Claudio-Upshur

April 23, 2024

5  out of  5 rating by Jan Margaret Claudio-Upshur
"Shawna is very helpful and asnwered all our questions regarding our policy. She is the best!"
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Yasser Parra

April 22, 2024

5  out of  5 rating by Yasser Parra
"Shawna is very friendly and very professional. She is very honest and has great customer service. Thank you, Shawna, for all your help!"
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Sarabjit Kaur

April 22, 2024

5  out of  5 rating by Sarabjit Kaur
"I'm so glad Ryan helped me with my auto insurance and life insurance policies he did a really great job explained me everything very well. Thanks Ryan"